FAQ
FAQ & Help Centre
Find answers to common questions about Punt Club. Search below or browse by category.
Betting
9
- How do I query a bet result?
- Can we place bets over the phone?
- Can we place a group bet?
- How do I know it’s the club Ladbrokes account and not my personal account?
- Can I bet for another member?
- Why are there still pending bets?
- Why hasn’t my bet been updated?
- I placed bonus bets, will they adjust my stats?
- Sports betting on GRSbet
Captain Questions
18
- Where do I see how much everyone has paid into the club?
- Can we turn off the minimum ROI setting?
- Can I remove someone from the club?
- Why are my members suspended?
- Can we change the punting order?
- I have 2 punters, what should I set the Bet Amount to?
- How do I manage a club? How does it work?
- Can I bet as another member?
- Can I change the contribution for my members?
- Resetting ROI/Stats and Contributions
General issues
1
FAQ
26
- How do I reset my password?
- I self excluded my GRSbet account, can I still be in my Punt Club.
- Can I be in more than one club?
- How do I close a club?
- Why didn’t you reply to my wall post?
- We have money in the club but there’s a $0 balance in the betting account. Why?
- Can I contact GRSbet about my club?
- How do I update the betting ac balance?
- Where are club payouts transferred to?
- How do I change my password?